Booking information

Before you book

Sauna availability and the applicable price, duration, group size and inclusions should be confirmed on the relevant booking page before payment. For group visits, the details and final price should be agreed in a proposal. Please check the details with the team before booking.

Changes, cancellations and refunds

Contact us as early as possible if you need to change or cancel. To request a change of date, please give at least 24 hours’ notice; changes depend on availability and must be confirmed by us. A late cancellation or no-show may result in a charge, subject to the terms provided before booking and your legal rights. If Woodfield cancels or makes a significant change, we will explain the options, including an appropriate refund where due. The usual 14-day online cancellation right may not apply to a leisure service booked for a specific date or period.

Payment and confirmation

Check the service, total price and any payment required before completing your booking. A booking is confirmed when we send your confirmation. Your statutory rights are not affected.

Questions

For help planning a visit, contact the team or call 083 861 6882.